Terms of Service

Effective Date: July 30, 2025

1. Agreement to Terms

By accessing or using the duku.ai website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Services.

These Terms constitute a legally binding agreement between you and TCWL Group Ltd ("Company", "we", "us", or "our"), a company registered in England and Wales (Company No. 16526828).

2. Use of Services

2.1 Account Registration

• You may need to create an account to access certain features of our Services

• You are responsible for maintaining the confidentiality of your account credentials

• You are responsible for all activities that occur under your account

• You must provide accurate and complete information when creating an account

2.2 Acceptable Use

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable laws

• Attempt to gain unauthorized access to any portion of the Services

• Interfere with or disrupt the Services or servers connected to the Services

• Upload or transmit viruses, malware, or other harmful code

• Violate the intellectual property rights of others

• Harass, abuse, or harm other users

• Use the Services to send spam or unsolicited communications

3. Intellectual Property

The Services and all content, features, and functionality are owned by TCWL Group Ltd and are protected by international copyright, trademark, and other intellectual property laws.

4. Disclaimers

4.1 "As Is" Basis

The Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

4.2 No Warranty

We do not warrant that:

• The Services will be uninterrupted, secure, or error-free

• The results obtained from the Services will be accurate or reliable

• Any errors in the Services will be corrected

5. Limitation of Liability

To the maximum extent permitted by law, TCWL Group Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Services.

6. Indemnification

You agree to indemnify and hold harmless TCWL Group Ltd and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Services or violation of these Terms.

7. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in England.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. The most current version of the Terms will be posted on our website. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms.

10. Contact Information

If you have any questions about these Terms, please contact us at:

TCWL Group Ltd (trading as Duku AI)
71 to 75 Shelton Street, London, England, WC2H 9JQ, United Kingdom

11. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

12. Entire Agreement

These Terms constitute the entire agreement between you and TCWL Group Ltd regarding the use of the Services and supersede any prior agreements.

By using duku.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.